Partner Program Overhaul & Engagement Strategy

Contributed to the comprehensive redesign and execution of the B2B Partner Program, transforming a legacy, complex ecosystem into an agile, incentive-driven framework. Tasked with engineering additional high-value benefits, I developed and implemented global partner and project spotlight offerings across PR and social media channels. To accelerate partner engagement, I supported targeted SPIFF campaigns, helped streamline the points and Market Development Funds (MDF) accumulation process, and supported diversified reward redemption options far beyond traditional co-branded swag. Furthermore, I provided hands-on digital marketing support alongside a refreshed library of co-branded collateral. By managing the compliance review of co-branded marketing campaigns for fund reimbursements, I ensured consistent branding and maximized partner ROI.

Results:

  • Significant increase in co-marketing participation across global partner channels

  • Explosive growth in partner registration driven by the exclusive warranty incentive

  • Sustained acceleration in MDF and reward point utilization, showing partners are actively engaging with the new ecosystem rather than letting funds sit idle.

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The Program Roll-Out Project